Government Agencies/Municipalities

Representative Clients

Our team members have assisted numerous Governmental Agencies including:

Broward County
City of Miramar, FL
City of San Mateo, CA
Dade County
Dallas Rapid Transit
NavCanada
Norwich Public Utilities
RCMP DNA database

Successes

> Working with the Human Resources Division of a county government revealed their recruitment and hiring cycle took over 100 days to complete. With more than 1000 new hires each year, the cost per new hire exceeded $2,500/hire.
Operational Improvement: HR Division reduced its hiring cycle by more than 60% and reduced process costs by over 40%.
Financial Improvement: Over $1 million in annual savings

> Working with the operations team of a government incarceration agency revealed that its inmate booking process took over 20 hours to complete.
Operational Improvement: Booking process reduced to less than 3 hours resulting in the elimination of the need to build a central booking facility.
Financial Improvement: Reallocation of $88 million in capital expenditures and operational costs

> After undergoing process improvements, a South Florida County decreased its building and permitting process cycle time by over 30%.
Financial Improvement: $1.8 million in annual savings and decreased carrying costs of $32 million

> After undergoing process improvements, a county zoning department’s platting process cycle was reduced by over 60%.
Financial Improvement: $1.5 million in annual savings and decreased carrying costs of $3 million

> Working with a subsidized housing agency within a county government revealed that it was burdened with a 2-year backlog in providing adequate housing for qualified citizens.
Operational Improvement: The cycle time of the agency’s Lease Development and Renewal process was reduced by over 50% and 2-year backlog was eliminated.
Financial Improvement: Over $1.3 million in annual savings